Privacy Policy

What Personal Data We Collect and Why We Collect It

Contact Forms

When you utilize the contact form we capture the following information: Your first name, last name, phone number and email address. This information is retained in our email inbox for up to 5 years.

Cookies

When you visit our site, Google Analytics adds a cookie to distinguish you from other users and track your behavior across our website. We use this information to improve the user experience of the site. The cookie lasts for up to 2 years.

When you visit our site, we add a cookie to check whether or not you have agreed to our privacy notice. This cookie lasts for one year.

Cookies that are already stored may be deleted at any time.

Analytics

This website uses Google Analytics to gather information about users usage of the site. We utilize this information to make educated metric-based decisions to improve the user experience of the site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. You can also read Google Analytics Privacy Policy.

Who We Share Your Data With

We share the following data with Google Analytics, Hothouse Marketing (https://hothousemarketing.com/)

Your Contact Information

We can be reached at 604.986.2777 or at info@synergyphysio.ca.

Additional Information

How We Protect Your Data

Your data is encrypted and is maintained by staff who have been trained in data protection.

What Data Breach Procedures We Have in Place

In the case of a data breach we have an internal reporting mechanism in place to quickly address breaches and take measures to prevent a recurrence.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.